Terms of Use

Casa Santa Clara – Quito, Ecuador

Last updated: December 1st, 2025

Welcome to the Casa Santa Clara website (“Site”). By accessing, browsing, or using this Site, you agree to comply with the following Terms of Use. If you do not agree, please refrain from using the Site.

These Terms of Use govern your use of the Site only. Separate terms may apply to reservations, in-house services, and experiences.

1. General Information

Casa Santa Clara is a boutique hospitality project located in Quito, Ecuador. All content on this Site— including text, images, materials, design, and experiences descriptions—belongs to Casa Santa Clara and may not be used, copied, or distributed without prior written consent.

2. Use of the Site

You may use this Site for personal, non-commercial purposes only. You agree not to:

Interfere with the functioning of the Site
Access the Site through automated means
Use the Site for unlawful, misleading, or harmful activities
Attempt to obtain unauthorized access to our systems

Casa Santa Clara reserves the right to modify or suspend the Site at any time.

3. Accuracy of Information

We strive to ensure that all information published on the Site is current and accurate. However:

Experience details, availability, and pricing may change
Room descriptions, images, and amenities serve as guides
Casa Santa Clara is not responsible for errors, omissions, or temporary discrepancies

For the most accurate information, please contact our Guest Experience Coordinators.

4. Reservations and Experiences

Reservations made through third-party platforms (e.g., Airbnb, Booking.com) are governed by the terms of those platforms.

Experiences listed on this Site are subject to:

Availability
Scheduling requirements
Third-party provider policies
Weather or operational conditions

Casa Santa Clara may modify, suspend, or discontinue experiences at any time.

5. Guest Communications

By contacting Casa Santa Clara through the Site, you consent to receive replies and relevant information through the communication method you provide (email, WhatsApp, or phone).
We do not sell or share your personal data with third parties except as required to fulfill services or as mandated by law.

Full details can be found in our Privacy Policy.

6. Intellectual Property

All content on this Site—including photography, branding, design, editorial copy, and experience descriptions—is protected by intellectual property laws.

You may not:

Copy or reproduce content
Modify or adapt any portion of the Site
Use Casa Santa Clara’s name, branding, or materials without written permission

7. Links to Third-Party Sites

This Site may include links to external websites, such as museums, restaurants, partner providers, or reservation platforms.
Casa Santa Clara is not responsible for the content, policies, or practices of those websites.

8. Limitation of Liability

Casa Santa Clara is not responsible for:

Technical issues affecting the Site
Temporary unavailability
Loss or damage resulting from the use of, or inability to use, the Site

To the fullest extent permitted by law, Casa Santa Clara disclaims all liability arising from your use of the Site.

9. Changes to These Terms

Casa Santa Clara may update these Terms of Use at any time. The date at the top of this page reflects the latest revision. Continued use of the Site implies acceptance of any changes.

10. Governing Law

These Terms of Use are governed by the laws of Ecuador, without regard to conflict-of-law provisions.

11. Contact Us

For questions regarding these Terms, please contact:

Casa Santa Clara
Quito, Ecuador
Email: info@casasantaclaraquito.com
Phone/WhatsApp: +593 99 906 7326